Employment Bootcamp: Retrofit Customer Advice

Retrofit coordinator qualifications

To become a retrofit coordinator you need to have a qualification in a built environment subject that is at least Level 3 with a minimum of 12 credits (your credits should be detailed on your certificate). Level 3 qualifications are equivalent to an A Level certification. If you hold a university degree relevant to the built environment this would also meet the entry requirements for this course.

If you don’t hold a relevant Level 3 qualification or above you may be eligible to enroll in a pre-assessment with The Retrofit Academy to ensure you meet the academic standards required for the course. Failing this, you would need to attain the relevant qualifications.

Fast-Track Learning

Our fast-track learning option is ideal for quickly training your team, to get them ready to be able to work on retrofit projects within 4-6 months of accreditation. Using a bespoke mix of eLearning, bootcamps and seminars, this retrofit coordinator training can be designed to meet the needs of your business. As well as learning essential skills and knowledge, cohorts will benefit from networking with peers, and will gain a deeper understanding of energy efficiency and whole house retrofit.

Blended Learning

This option is for self-organised learners but includes additional support from our expert tutors, and is backed up by an intensive two-day online bootcamp offering a comprehensive overview of the key learning objectives of the course.

Working in groups via Zoom, bootcamps are a great way for students to understand the fundamentals of Retrofit Coordination and Risk Management, and appreciate the importance of the coordinator role.

eLearning

This option is designed for chartered professionals who are comfortable managing their own learning and wish to study at their own pace.

The course consists of 12 training modules assessed via a mix of multiple choice questions and written assignments; all accessed via our Online Learning Platform.

All teaching and assessment is completed online at the student’s convenience and you have 12 months in which to complete the course. Although no teacher-led lessons are involved, students will have support from an Online Mentor and Tech Support to ensure everything flows smoothly.

What is PAS 2035?

The new PAS 2035 standard works alongside the PAS 2030: 2019 standard, and introduces a set of criteria that must be met to ensure the consistent delivery of domestic retrofit in the UK.

It means that the Energy Company Obligation (ECO), Local Authority Delivery Scheme (LADs), and Social Housing Decarbonisation Fund (SHDF) sectors must fully comply with its specifications. Schemes such as the Home Upgrade Grant (HUG) will also comply.

PAS 2035 represents a strong commitment to improving the energy efficiency of domestic buildings in the UK. It was designed in response to the UK government’s Each Home Counts Review, which was a comprehensive review of home energy efficiency. One major outcome of the review was the call for an industry-wide Code of Practice, which became PAS 2035.

What is a retrofit assessor?

The retrofit assessor’s role is to gather information about the building that is the subject of retrofit work. Domestic retrofit assessments are very wide-ranging and include factors such as the building’s construction, structure, and architectural features. The assessment will also consider the building’s  current condition, including any structural defects, and issues such as leaks, condensation and mould buildup. Current installations such as heating and hot water, lighting, and ventilation will be documented. Any protected status, conservation restraints, or planning permission requirements will be investigated before work can begin.

The retrofit assessor must also take into account information regarding the number of  building occupants and special considerations including the presence of vulnerable people, or people with disabilities.

What is a retrofit coordinator?

One of the key roles emerging from PAS 2035 is the role of the retrofit coordinator. Retrofit coordinators ensure that all elements of domestic retrofit are properly managed and coordinated, and that a cohesive retrofit plan is designed and implemented. For more information on the role of the retrofit coordinator and how to gain the necessary training and certification, see our page on Retrofit Coordinator Training.

The PAS 2030 certification process

In order to become PAS 2030 certified your business will need to demonstrate that you use a PAS-compliant Quality Management System (QMS) to ensure you have the correct processes in place to deliver consistent customer satisfaction and retrofit implementation.

Your installers will need to have relevant qualifications and competencies; each team will require a qualified retrofit professional, and one member will need to hold an NVQ . PAS 2030 certification requires you have up-to-date health and safety certification, and you will also need to comply with PAS 2035 when assessing and designing retrofit plans.

A technical assessment of one of your energy efficiency installations will need to be carried out, and any compliance issues be addressed before you receive certification. An approved certification body like The Retrofit Academy will need to carry out the PAS 2030 assessment and certification.

What is PAS 2030: 2019?

PAS 2030: 2019 (which replaced PAS 2030: 2017) concerns the commissioning, installation, and handover of domestic retrofit projects.

PAS 2030: 2019 has been redeveloped to work alongside PAS 2035. Both documents should be seen as working together to create a single cohesive approach to domestic retrofit. Taken together, PAS 2030 and PAS 2035 lay down the steps all domestic retrofit projects should follow to gain compliance, and ensure consumer satisfaction in accordance with the recommendations of the Each Home Counts Review.

What does the PAS 2035 specification cover?

PAS 2035 is a specification for what is called ‘whole-house’ or ‘whole building’ retrofit; this is an approach to the installation of energy efficiency measures (EEMs) which takes into account the requirement of the entire building; both from a technical standpoint, and considering factors like occupancy comfort.

PAS 2035 is concerned with assessing domestic dwellings for energy retrofit. This involves identifying areas where improvements can be made and specifying and designing the relevant improvement measures. It is also concerned with the monitoring of domestic retrofit projects.

PAS 2035 is to be used in conjunction with PAS 2030: 2019, which sets out the standards required for installing EEMs.

What does PAS 2035 stand for?

PAS’ stands for ‘publicly available specification’, and the number ‘2035’ refers to the government’s target date to raise as many homes as possible to Energy Performance Certificate (EPC) Band C. The average EPC for housing in the UK is currently Band D.