The Academy Team

David Pierpoint

Chief Executive

David is the founder and chief executive of The Retrofit Academy CIC.

David has spent over a decade addressing the skills gap in the retrofit sector. He works closely with government, industry and academia to scale up retrofit education. He is driven by The Retrofit Academy’s mission to train over 200,000 competent retrofitters by 2030.

David is a regular speaker and facilitator at conferences and events, including for the Local Government Association, the UK Green Building Council, the World Green Building Council. He serves on several key industry committees, working groups and think tanks, and has appeared on BBC Radio 5 Live, ITV news and Channel 5 News. He is also co-owner of Osmosis ACD, a company specialising in delivering outstanding retrofit assessment, coordination and design.  

Jenny Pierpoint

Chief Operating Officer

Jenny has recently joined The Retrofit Academy CIC and leads on operations and programmes.

She has over 15 years’ experience working in management consulting and local government transformation and has managed large teams of designers and project managers. She is an associate chartered management accountant, a PRINCE2 project manager, qualified programme manager and a change management practitioner.

Jenny started her career working for PricewaterhouseCoopers as a management consultant, moving on to Tribal Local Government Consulting in order to focus on public sector work. Prior to joining the Retrofit Academy, she spent over 9 years with Staffordshire County Council as a Senior Project Manager and Portfolio Manager.

In her spare time, she likes running and swimming, drinking good wine and eating dark chocolate!

Nigel Parkinson

Executive Chairman

Nigel initially worked with the Retrofit Academy CIC advising the senior leadership team on strategy development and leadership capability. In January 2021 Nigel joined the team as Executive Chair and leads our efforts on strategy deployment with a philosophy that is “purpose led” and “customer centric”. 

Nigel has over thirty years of experience working in executive positions around the world. He has a proven track record of building high performing teams, developing, and executing strategies that are focused on delivering a best-in-class customer experience leading to business growth. Recognised as having a passion for leadership and inspiring people to be the best they can be by creating an environment that is vision and goal based. Nigel holds a masters degree in leadership studies and is a graduate of Meyler Campbell’s Executive Coaching programme. 

An active sportsman having played rugby for 20 years. Nigel is now focused on maintaining fitness through rowing, training and skiing. He is also a volunteer for the mental health crisis service, Shout. 

Corporate

Neil Radford

Senior Project Manager

Neil joined us in November 2021 and is leading on the Community Renewal Fund project in partnership with Devon County Council. 

He had a successful military career spanning over 30 years within the British Army. In his last three years he specialised in Project Management where he managed multi-million-pound projects procuring new military capabilities. His last appointment was with Devon County Council as an Economic Development Officer within Employment and Skills. 

Neil is a fellow within both the Institute for Leadership & Management, and the Chartered Management Institute. He is also a professionally recognised Project Manager in both Agile and Waterfall methodologies. 

In his spare time, he enjoys spending quality time with family and friends, likes to walk on the moors and beaches, research military/family history, riding motorbikes, and watching his local Rugby Team, Exeter Chiefs. 

Charlotte Salt

Operations Manager

Charlotte graduated with a 2:1 In Finance and Marketing at Keele University and has worked within the marketing industry for five years. With experience in both international and national organisations such as MIQ Shanghai, she has an analytical mind and a creative spark. Her passion is improving the customer experience and creating slick operational processes (although her true loves are wine gums and loose leaf tea).

Charlotte has gone from strength to strength while with The Academy.  She’s improved many of our ‘behind the scenes’ processes, and even recently implemented our new CRM system almost single-handedly! 

Grant Harper

Finance Coordinator

Grant graduated from The University of Wolverhampton with a 2:1 In Business Management (Finance) and joined The Retrofit Academy CIC in April 2021 as Customer Support Assistant. Since then, Grant has progressed with the company and has been promoted to Finance Coordinator.  

Grant is new to the industry with his only other previous role being a finance assistant. He enjoys spending time with his friends, family, and his pug Pablo, listening to music, and watching his beloved football team West Bromwich Albion. He likes to keep fit through various sports, these most recently being football and a few rounds of golf. 

Learn

Callum Harrison

Head of Learn

Callum has 10 years of experience working in the construction industry, starting out as a plasterer and tiler, and then working for a small new build company as Assistant Site Manager. He also has over 10 years of experience in the construction training sector working in various roles in prisons, further education, adult training and charities.

Callum enjoys spending time with family and friends, visiting new places, going on holiday, watching sport (mainly rugby – go Wasps!) and going to the gym.

Steve Muscroft

Head of Qualifications & Learning

Steve recently joined The Retrofit Academy as Head of Qualifications and Learning. His first job was to develop our new NVQ Level 2 Qualification in ‘Understanding Domestic Retrofit’ with the accredited awarding body NOCN.  

Steve has a number of construction related qualifications, is a qualified assessor and has an M.A. in Human Resource Management.  He has worked in a number of roles over his career, starting with ‘hands on’ building, before moving into education and training, working as a college lecturer followed by a period with the Construction Industry Training Board.

Over the years, Steve has been actively involved in the development of national occupational standards, apprenticeship standards, vocational qualifications, assessment strategies and a range of learning initiatives in support of these. He is extremely keen to support the Retrofit Academy in its aim to equip people with the knowledge and skills to deliver retrofit excellence.

Gary Rivett

Quality and Training Manager

Gary has 8 years experience developing and delivering qualifications in various construction craft skills. He has done this whilst working in a young offender’s prison and a charity in managerial roles with a focus on getting learners into full time education or employment. Since being in this field he has kept a keen eye on quality assurance and took the lead on this for a national charity. 

Gary enjoys spending time with family and friends, fishing, watching sports ( Rugby-wasps) (Football – Coventry City) and going to watch live music. 

Susan Gregory

Internal Quality Assurance Assessor

Susan has been the IQA assessor on the Level 5 Diploma in Retrofit Coordination and Risk Management since February 2020 and officially joined the company in October 2021. 

Susan has worked in property for over 25 years after graduating from the University of Aberdeen with a degree in Land Economy. She joined Hillier Parker and worked as a chartered surveyor in the commercial property market in Edinburgh before moving to Shropshire. Since 2006, she has been involved in a wide range of energy efficiency assessments and training working alongside Alan Pither.  

In her spare she is found running, on the tennis court and playing the bass clarinet in a local concert band. 

Ellie Thomas

Learn Coordinator

Ellie Graduated from the University of the West of England with a BA in Creative Writing and Theatre Studies.

Outside of work she enjoys reading, writing, and playing board games with friends. In her free time, she is also studying German and has found a new love for Gardening.

Emilee Chapman

Customer Support Assistant

Emilee is new to the industry but has over 9 years of experience in customer service roles. She has developed and grown her customer service skills in varying backgrounds from the likes of building maintenance to wedding planning. Her experience has helped her develop her confidence, attentiveness and problem-solving skills.

Outside of work, Emilee enjoys exploring new hiking trails, finding natures hidden gems and is always on the lookout for cows to say hi to along the way. On rainy weekends she can be found baking fresh brownies and enjoying a classic chick flick with her dog, Nellie.

Support

Sally Hancox

Head of Social Housing

Sally has over 30 years of experience in housing, where she has worked in communities in London and the North East.  She created and led Gentoo Green from 2007 – 2016, delivering a PV programme to 6,000 homes.  She also set up an energy advice service, a curriculum aligned school programme as well as pioneering many retrofit projects including Retrofit Reality, PaYS and Energy Saving Bundles. 

Sally’s leadership was the catalyst for the groundbreaking Boiler on Prescription project.  She designed and oversaw the delivery of PlanetSmart, a carbon reduction programme that achieved an 18% reduction in carbon and saved c£500k.  In 2012, Sally was awarded an MBE for services to reducing fuel poverty.

Following a trade visit to Africa, she set up a charity to provide solar lamps on a pay-as-you-save basis for off-grid communities.  Sally is driven by social justice.  Her true passion is driving engagement with people to change behaviour and improve lives.

Alan Pither Assessor and Online Mentor

Alan Pither

Technical Director

Alan Pither has been professionally involved in energy efficiency assessment and advice since 1985, running a small company based in Shropshire since 2002. Alan Pither Ltd is an ABBE and City & Guilds approved centre for all of the energy assessor qualifications and regularly delivers training courses for BRE and NHER. He also leads the Energy Advice Training Consortium which has developed a range of courses for energy advisors at different levels. In addition to training, Alan offers a range of consultancy services to local authorities, housing associations and individual building owners. These include the development of energy efficiency and climate change strategies as well as building surveys and recommendations for energy efficiency improvement measures. The latter covers all types of buildings with the majority being large domestic properties that are being refurbished and/or extended, usually off the mains gas grid, so advice on alternative heating options is also needed.

Alan Pither Assessor and Online Mentor

Nicola Scorer

Local Authority and Social Housing Manager

Nicola is responsible for engagement and delivery of the Fit for Retrofit Programme. A highly organised and experienced project manager with a talent for engaging people. Has experience of working in the social housing sector in both technical and resident roles. Engaging and leading both staff and customers on the retrofit journey. Successful bid writer and creator of resident engagement programmes.  Outside of work family adventures either climbing mountains or searching for waves for to surf keeps the adrenaline levels topped up. 

Adrianna Mika

Support Coordinator

Adrianna graduated from University of Derby with a BA(Hons) in Theatre Arts. Her studies helped her develop confidence and quick thinking, both of which she finds useful in her work.

Adrianna enjoys the great outdoors, always on the lookout for new hiking trails and beauty spots.  You will often find her in the theatres, both as a spectator and a performer.  At home, she enjoys spending time with family and friends, cooking healthy meals and playing board games.

Network

Stephanie Reeves

Network Development Manager

Steph recently joined The Retrofit Academy as Network Development Manager.

She has over 15 years’ experience working in Further Education, Training, Adult Education and qualification development in both funded and commercial environments. Steph works with a consultative partnership building approach and prides herself on maintain excellent customer relationships.

Other than her family, Steph’s passions include sailing, scuba diving, reading, live music and the theatre (in particular the RSC). Steph volunteers for Guide Dogs, fundraising for partially sighted and blind people, the Fawcett Society, campaigning and raising awareness for gender equality and sits on the social committee of her local sailing club.

Andy Johnson

Network and Membership Manager

Andy joined The Retrofit Academy CIC in March 2021, leading on memberships, marketing and events.

He has more than 17 years of experience working in the social housing sector, covering projects and roles in customer service, marketing, transformation, training and HR. Andy comes from a background in Art & Design, and has a BA (Hons) in Design Studies from the University of Wolverhampton.

Andy enjoys spending time with his friends and family, watching football (a keen Wolverhampton Wanderers fan), going to music concerts and drinking craft beer. He likes to keep himself fit through weight training and long walks.

Emily Moody

Network and Membership Coordinator

Emily graduated from the University of Manchester with a BA in English Literature and joined The Retrofit Academy CIC in January 2021 as a Customer Support Assistant.  She’s recently been promoted to support Andy with Centre of Excellence business development.
She loves getting outdoors to catch some beautiful natural scenery, and is a huge advocate for climate justice. She enjoys practicing yoga to decompress, listening to good tunes in good company, and is a self-admitted caffeine junkie.

Tutors & Assessors

Clive Rowland

Lead Tutor

Clive plans and delivers training sessions covering the portfolio of course we run, working with other colleagues to ensure we deliver consistently high-quality training across the board. Clive moved into domestic energy efficiency from a career in IT in 2007, initially as an energy assessor for both new build and exiting dwellings. Since then, he has worked with residential social landlords and local government housing departments on stock analysis, air pressure testing, thermal bridge analysis, infrared thermography and house condition surveys. He is a qualified Retrofit Coordinator, Retrofit Assessor and air pressure tester as well as a Domestic Energy Assessor for new and existing dwellings. 

Outside of work, Clive has been studying Tai Chi for 30 years and been teaching for 20. He also enjoys singing and regularly sing in a church choir, as well as performing in an a cappella choir several times a year. 

T: 0330 055 7629
E: info@retrofitacademy.org
A: Barn 4, Dunston Business Village,
Stafford Road, Stafford, ST18 9AB

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